IT Engineer, Baxter

IT Engineer

Baxter

Location:

United Kingdom, Gloucester

Category:

IT - Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

This is where you save and sustain lives. At Baxter, we are deeply connected by our mission to improve outcomes for millions of patients. We are looking for an IT Engineer to join the Global Service Delivery team, responsible for the installation, delivery and configuration of the Baxter ICNet product suite globally as well as the integration of other Baxter products. This key role focuses on installation, upgrading, supporting, and troubleshooting software deployments globally and monitoring customer servers and connectivity infrastructure. This position is based in Gloucester with flexible workplace policy requiring a minimum number of onsite days.

Job Responsibility:

Install and configuration of Baxter software applications
Configure customer servers to Baxter requirements
Establishment of VPN connections to servers
Install Rhapsody Integration Engine
SQL Server and MySQL installation and support
Performing upgrades of ICNET software products and associated support tools including database and integration engine
Installation and Support of demonstration systems
24/7 Support via an on-call Rota
Management of networking monitoring infrastructure
Management of customer connectivity solutions
N3 and site-to-site Firewall Management
Virtual Machine Management (Hyper-V and VMWare)
Deployment and support of desktop virtual machines for customer connectivity solution
Investigate and resolve server related customer incidents including performance issues with Baxter software products, Windows Scheduler, SQL Server and MySQL performance tuning, database backups, SMTP and SMS configuration, connectivity issues (VPN / Firewall / SNMP / RDP)
Manage the migration of Baxter software between servers

Requirements:

Juniper or equivalent Firewall experience
MCSE or equivalent real-world experience
MySQL and/or MS SQL Server management and/or performance or confirmed experience
ITIL Frameworks or shown experience
Strong knowledge of Microsoft based server and desktop operating systems
Working knowledge of IIS and/or Apache
Strong understanding of hardware and networks
Management and configuration of VPNs, Firewalls and Antivirus
Some Linux experience (Red Hat being our chosen Linux distribution)
Knowledge of Containerisation preferable

What we offer:

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance
Commitment to growing and developing an inclusive and diverse workforce
Paid Time Off
2 Days a Year to Volunteer
Employee Health & Well-Being Benefits
Support for Parents

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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