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We are offering an exciting opportunity for an IT Manager in Colorado Springs, Colorado. In this role, you will be tasked with managing and developing strategies for marketing applications, managing vendor relationships, and supervising various teams. Your responsibilities will also include troubleshooting technical issues and ensuring the satisfaction of end users.
Job Responsibility:
Oversee the development and recommendation of marketing application strategies in collaboration with senior management
Supervise and mentor staff, with a focus on Salesforce and Marketing Cloud
Collaborate with other departments within the organization, particularly Marketing, Fundraising, and Publishing
Work with IT Senior Management to implement system database integrations
Provide advanced troubleshooting for client issues
Manage relationships with vendors
Collaborate with analysts to design and implement effective training strategies
Act as the application owner for the Productivity Management System
Identify optimal design elements for productivity management
Ensure end user satisfaction
Establish analytical reporting processes
Oversee the Manager, Audience Data Segmentation and team
Manage the use of SSMS and Salesforce/Marketing Cloud for data segmentation
Requirements:
Minimum of 5 years of experience in a similar role as an IT Manager
Proficiency in Customer Relationship Management (CRM)
Experience in using Salesforce Marketing Cloud (SFMC)
Considerable expertise in Microsoft SQL Server
Strong leadership skills
What we offer:
Medical, vision, dental, and life and disability insurance
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