IT Manager, Robert Half

IT Manager

Robert Half

Location:

United States, Keene

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are seeking a proactive and experienced IT Manager for our manufacturing client. This role focuses on managing ERP systems, providing helpdesk support, and ensuring seamless IT operations to support business objectives.

Job Responsibility:

Oversee the maintenance, configuration, and reliable operation of the ERP system
Collaborate with departments to identify ERP requirements, implement solutions, and optimize system performance
Manage system upgrades, patches, and troubleshooting to ensure minimal disruption to operations
Address and resolve IT incidents, escalating complex issues as necessary
Maintain a ticketing system to track, prioritize, and report on support requests
Monitor and maintain the company’s IT infrastructure, including servers, networks, and hardware
Ensure cybersecurity measures are in place to protect company data and systems
Align IT strategies with the company’s business objectives and manufacturing processes
Collaborate with production teams to ensure IT systems support manufacturing workflows and processes
Manage and troubleshoot technology related to production equipment and systems

Requirements:

5+ years of experience in IT, including ERP system support and helpdesk management
Strong knowledge of ERP systems used in manufacturing (e.g., SAP, Oracle, Microsoft Dynamics)
Proficiency in managing IT infrastructure, networks, and cybersecurity
Excellent problem-solving, project management, and communication skills
Experience in a manufacturing or industrial setting
Relevant certifications (e.g., ITIL, PMP, or ERP-specific certifications) are a plus

Nice to have:

Relevant certifications (e.g., ITIL, PMP, or ERP-specific certifications)

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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