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We are seeking a highly skilled IT Support Engineer with experience in PowerShell scripting, Azure administration, and IT infrastructure management. This role involves troubleshooting, configuring, and maintaining various IT systems, ensuring seamless operations across hardware, software, and networking environments.
Job Responsibility:
Develop and maintain PowerShell scripts for automation and system management
Manage and troubleshoot Azure cloud environments
Troubleshoot and replace laptops, PCs, and mobile devices
Perform hardware upgrades, software installations, remote imaging, and automated updates
Set up, maintain, and troubleshoot Apple iPad tablets and iPhones
Provide IT support across multiple levels (1st, 2nd, and 3rd level support) for enterprise applications, networking, and connectivity issues
Configure and deploy new workstations (desktops & laptops)
Set up and configure printers, scanners, and other peripherals
Troubleshoot VOIP/PBX telephony systems
Work with firewalls, switches, and access points (Meraki preferred)
Manage inventory tracking and asset management
Requirements:
Intermediate experience with PowerShell scripting and automation
Azure experience is required
Strong knowledge of networking protocols, enterprise applications, and hardware troubleshooting
Experience with firewalls, switches, and access points (Meraki preferred)
Familiarity with inventory management and vendor coordination
Excellent time management, problem-solving, and communication skills
Nice to have:
Experience with Meraki hardware
Familiarity with VOIP/PBX systems
Knowledge of firewall basics, ISP outage troubleshooting, and vendor management
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