IT Support Specialist, Robert Half

IT Support Specialist

Robert Half

Location:

United States, Century City

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Robert Half is assisting a client in search of an IT Support Specialist resource for a client located in Century City. We are seeking a highly motivated and driven IT Support Specialist will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more.

Job Responsibility:

Providing Executive support, and provide technical support to office personnel
Ability to provide white-glove support for office of 1200+ personnel
Experience with SNOW, provide Outlook Support and MAC Support
Remote access to individual screens
Update and install upgraded software for machines
Support for printer refresh project, Liaison to vendors HP and DELL
Experience with Remote access software encryption, authentication, deployment, & audit capabilities, Asset Management

Requirements:

Enterprise/ and or entertainment experience, OK with physical tasks, hardware redeploy, moving office supplies
3-5+ years’ experience in IT Help Desk (100% remote support via phone, email, etc.)
Knowledge of both MAC/ PC Environment
Excellent documentation skills
Familiar with ticketing service: ServiceNow
Experience managing vendors (OK talking with HP, Phone, printer partners)
Cleared on physical work – picking up boxes, hardware, lifting heavy items (set-up of workstations)
Experience with imaging machines through JAMF/MAC
Strong communicator, friendly, will be helping with onboarding
Excellent communication, customer service and executive support

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.