IT Support Technician, Marriott Bonvoy

IT Support Technician

Marriott Bonvoy

Location:

United States, Los Angeles

Category:

IT - Administration

Contract Type:

Employment contract

Salary:

26.75 USD / Hour

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Job Description:

Contribute general knowledge and skill in technology to provide second-level, escalated support and break-fix (repairs, installations, maintenance of all property & above property-based systems) for multiple units. Generally, work under supervision and within well-established guidelines to complete routine tasks. Has knowledge of technology equipment/processes and Marriott proprietary technologies. Is responsible for following Marriott guidelines in the form of ISMs and SOPs.

Job Responsibility:

Contribute general knowledge and skill in technology to provide second-level, escalated support and break-fix (repairs, installations, maintenance of all property & above property-based systems) for multiple units
Follow all company policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Maintain confidentiality of proprietary information
Protect company assets
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Develop and maintain positive working relationships with others
Support team to reach common goals
Ensure adherence to quality expectations/standards
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds
Stand, sit, or walk for extended periods of time
Enter and locate information using computers/ Point of Sale (POS) systems
Move up and down stairs/ramps

Requirements:

University or college degree or equivalent work experience
At least 2 years of related work experience
No supervisory experience

What we offer:

health care benefits
retirement benefits
earned paid time off and/or sick leave
life insurance
disability coverage
other life and work wellness benefits

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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