IT Support, Allianz

IT Support

Allianz

Location:

Portugal, Lisbon

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Job Responsibility:

Defining and implementing a globally consistent & cost effective IT infrastructure & workplace strategy
Maintain proper IT demand management processes in accordance with global function, foster transparency on IT costs continuously focusing on reducing IT costs
Accountable to ensure all relevant IT security practices and protocols and maintained for AZ Services Portugal in line with global, local and customer specific requirements
Challenging and improving workplace services supporting business with efficient cost utilization, and enhancing end customer experience
Identify and Drive technology changes from POC to rollout in line with global processes
Define and govern IT Asset management processes for Az Services Portugal
Ongoing management of IT Infrastructure and workplace services to enable simplicity, service cost, performance, and risk transparency
Represent Allianz Services Portugal in relevant group level forums
Contribute to management and optimization of digital assets to satisfy internal financial targets
Support monthly IT cost tracking
Implement and Support local CIO governance e.g. ITSB, Demand Management, etc.

Requirements:

3-5 years of experience in IT projects, IT support, or a similar role within a corporate IT environment
Highly motivated, dynamic, and self-driven individual
Ability to remain composed and resilient in challenging situations
Reliability in handling confidential information and conversations
Comfortable working in a dynamic environment and handling ad-hoc requests
Strong organizational skills with the ability to multitask effectively
Solid interpersonal skills, capable of building relationships with peers and other departments, and the ability to motivate and influence key stakeholders to drive change
Previous experience with Allianz IT systems is desirable
ITIL Foundation certification is desired
Familiarity with Agile methodology
Knowledge of project management
Willingness to travel is advantageous
Fluent in English

Nice to have:

Previous experience with Allianz IT systems
ITIL Foundation certification
Familiarity with Agile methodology
Knowledge of project management
Willingness to travel

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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