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We are seeking a Java Support Engineer to join our team in Richmond, Virginia. In this role, you will be working to resolve application issues in a production environment, collaborating with various technical teams, and performing data maintenance tasks. This opportunity offers a contract to permanent employment opportunity in the Motor Freight Forwarder industry.
Job Responsibility:
Work on resolving application issues while minimizing customer impact and downtime
Collaborate with internal and external engineering teams to determine the root cause of production issues
Perform data maintenance tasks and document activities within established incident management practices
Use programming languages and technologies such as JavaScript, Java, HTML/CSS, SQL, and Container Orchestration services like Kubernetes
Work alongside architecture, infrastructure, and development teams to investigate and resolve production issues
Stay updated on the latest technologies, tools, and techniques and participate in internal and external technology communities
Monitor assigned applications and incident dashboards as part of a team rotation for 24/7 application support
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