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This position is responsible for managing Customer Due Diligence (CDD) and Know Your Customer (KYC) processes, ensuring adherence to regulatory standards and mitigating financial crime risks. The role focuses on non-individual clients within Group Wholesale Banking.
Job Responsibility:
Collaborate with the Team Manager on AML/CDD strategic initiatives for specific customer segments
Continuously improve work processes with stakeholders, maintaining alignment with Group Compliance AML/CFT policies
Update local Standard Operating Procedures (SOPs) and workflows for operational efficiency
Deliver AFC-related training to the team
Identify and escalate potential risks, promoting best risk management practices
Ensure Service Level Agreements (SLAs) are met by the team
Review and approve complex, high-risk customer due diligence profiles
Collaborate with Group AFC Ops to manage queries during audits
Support KYC teams in meeting Bank and Regulatory CDD requirements throughout the customer lifecycle
Guide KYC teams to achieve satisfactory Key Operational Risk Indicator (KORI) metrics
Oversee and ensure alignment with the bank's risk and control principles across teams and with Group AFC Ops
Assist Group AFC Ops in FACTCA and CRS reporting
Requirements:
Proven experience in risk and regulatory matters related to KYC and financial crimes, with a focus on effective customer due diligence
Ability to analyze and quantify issues related to AML/CDD, transactions, and activity surveillance
Demonstrated experience in people and relationship management through supervisory roles
Capability to advise senior stakeholders on customer due diligence requirements (in collaboration with Group AFC Ops, where applicable)
Alignment with the Bank's commitment against financial crimes, demonstrating integrity and balanced judgment
Professional certification in AML (e.g., CAMS) is preferred
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