KYC Technology Intermediate Business Analyst, Citi

KYC Technology Intermediate Business Analyst

Citi

Location:

Poland, Warsaw

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The KYC (Know Your Customer) Technology Intermediate Business Analyst is responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the KYC Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility:

Analyze business client needs, document requirements, define and analyze enhancements and derive test cases
Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
Identify risk and consider business implications of the application of technology to the current business environment
Assist in redesigning business processes and perform other duties and functions as assigned
Filter, prioritize and validate potentially complex material from multiple sources
Exchange ideas and information in a concise and logical manner to facilitate communication between business units and IT
Acts as SME (Subject Matter Expert) to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made

Requirements:

2-5 years of relevant experience in business analysis or systems analysis, or KYC Operations
Experience in KYC Operations environment
Knowledge of business analysis procedures and concepts and basic knowledge of other technical areas
Proven analytical, interpersonal and organizational skills
Consistently demonstrate clear and concise written and verbal communication
Demonstrated ability to work on multiple projects in the stream simultaneously
Consistently approach work methodically with attention to detail
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Bachelor's degree/University degree or equivalent experience

What we offer:

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan, multisport, holiday allowance
Private Medical Care Program, Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Mentoring Programs
Socially active employee communities with diverse networking opportunities

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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