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We are looking for a highly skilled L3 Middleware Administrator/SME to manage, support, and optimize complex middleware systems. As an L3 specialist, you will provide expert-level troubleshooting, architectural guidance, and resolution of technical issues, while driving improvements and mentoring junior team members.
Job Responsibility:
Lead the design and architecture of middleware solutions, ensuring they align with business goals and technical requirements
Collaborate with development, infrastructure, and security teams to create reliable and scalable middleware architectures
Develop documentation, architectural diagrams, and best practice guidelines
Implement automation scripts for deployment, configuration management, and monitoring using tools like Ansible or Puppet
Middleware Administrator supports and documents the installation, configuration, capacity planning, upgrading, problem resolution and debugging of all middleware product environments
Self-motivated and possess drive, and ability to work independently and be a good team player
Recommend and lead improvements to provide the highest level of availability and performance
Provide proactive support to maintain high availability and reliability of middleware systems
Coordinate with engineering, solution vendors and support teams on problem resolution, design issues and upgrades.
Requirements:
Extensive experience with middleware technologies including Apache Webserver, Apache Tomcat, Apache Solr, Oracle WebLogic, Oracle HTTP Server, Oracle Java, SSL certificates (e.g., Digicert, Let's Encrypt), and load balancers like Netscaler
Strong expertise in advanced troubleshooting, root cause analysis, and issue resolution for middleware systems
Proven experience in middleware architecture and design for large-scale environments
Work closely with development, DevOps, and operations teams to ensure seamless application integration and performance
Deep understanding of middleware architecture, performance tuning, and system optimization
Experience designing and implementing scalable, highly available, and resilient middleware solutions
Strong familiarity with automation tools (e.g., Ansible) and proactive monitoring solutions
Strong knowledge with monitoring tools like Dynatrace, Datadog and SolarWinds etc
Ability to work with large-scale distributed systems and handle complex integration tasks
Proven experience in managing production environments and high-availability systems
Scripting - BASH / Python
Strong Unix / Linux & Windows operating systems
Good understanding on Networking & Load balancer Concepts
Provide training and mentorship to team members on middleware administration, best practices, and troubleshooting techniques
Strong Database fundamentals
Excellent communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.
Nice to have:
Accountability
Action Planning
Active Learning
Active Listening
Bias
Business Growth
Business Planning
Coaching
Commercial Acumen
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Experience Strategy
Customer Solutions
Data Analysis Management
Data Collection Management
Data Controls
Design Thinking
Empathy
Follow-Through
Growth Mindset
Intellectual Curiosity
Long Term Planning
Managing Ambiguity
What we offer:
Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
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