Lead Content Designer, Confluence AI, Atlassian

Lead Content Designer, Confluence AI

Atlassian

Location:

United States, San Francisco ▼

Mountain View

Seattle

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

145200.00 - 233300.00 USD / Year

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Job Description:

As a Lead Content Designer in the AI and Horizontals organization, you'll help shape the future of Confluence AI features and other experiences that are critical to the core of the Confluence product. You'll create clear, concise, and compelling product content and documentation using a broad range of content design skills. You'll also work with other lead content designers to lead the content design craft and shape content practices across Atlassian.

Job Responsibility:

Lead the strategic vision and content design outcomes, providing clear direction for Confluence AI experiences
Apply your systems thinking and ability to understand complex journeys to drive better content design outcomes for users
Be a content design craft leader to coach other designers and ensure consistent and cohesive experiences across Confluence, including leading design reviews
Have expertise in content strategy, content operations and effective communications which elevates your influence and impact
Lead and deliver design projects end-to-end, working across various teams and stakeholders and tying work back to customer value and outcomes
Drive research and identify success metrics, ensuring design solutions continue to deliver customer value
Collaborate with some of the industry’s smartest (and nicest) people. You’ll work with Engineers, Product Managers, Products Designers, Researchers, Marketing Experts ad Analysts to advocate for the user experience in our products and ship high quality work.

Requirements:

8+ years if experience in a content design role, designing complex or enterprise-level software
Demonstrated experience designing for AI (or related) features
Experience creating and delivering content strategy which impacts multiple teams or departments
Experience delivering end-to-end content design outcomes from ideation through to delivery, both within product and for supporting documentation
Passion for storytelling and experience bringing design direction to life and influencing cross-functional stakeholders
Experience coaching and leading other content designers by providing critique and supporting effective design operations to generate higher quality outcomes for users
Facilitation and leadership skills - you can work dynamically across multiple teams and align cross-functional partners around clear goals and design solutions
Experience balancing customer needs and business goals
Experience in design systems, identifying and creating common content patterns and frameworks requires to support a range of customer use cases
The ability to work in design tools like Figma to collaborate with product designers on projects.

What we offer:

health coverage
paid volunteer days
wellness resources

Additional Information:

Job Posted:

March 19, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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