Lead Expert, SMB Sales Development, T-Mobile

Lead Expert, SMB Sales Development

T-Mobile

Location:

United States, Las Vegas

Category:

-

Contract Type:

Employment contract

Salary:

57800.00 - 104300.00 USD / Year

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Job Description:

The Lead Expert, TFB SMB is responsible for mining business sales opportunities from 1-299 employee prospect lists, marketing leads, establishing relationships, and working closely with our Field Sales teams. As a team member and key contributor in T-Mobile's revenue engine, act as first point of contact for all prospects. Cultivate and quickly respond to inquiries by email and phone, qualifying potential customers and connecting them with T-Mobile for Business Account Executives. This Lead Expert is also responsible for conducting peer to peer call listening sessions, assist with training new hires as well as covering for their leader when on PTO.

Job Responsibility:

Emailing and calling prospects to understand and build their interest in T-Mobile for Business solutions
Conduct peer to peer call listening in person/remote and provide feedback/call scoring to help team members meet or exceed overall prospecting appointment and opportunity goals
Assist with new hire training
Identify and recommend actions to Coach to help individuals and overall team hit quota
Cover for leader when on PTO, including lead team huddles/meetings
Providing appointment status and updates with designated Small Business field sales teams
Responding in real time to leads coming through T-Mobile for Business portals and other marketing campaigns
Carefully following the follow-up sequence, lead management process in Salesforce, and the qualification process to qualify leads and prevent fraud
Researching leads, following up with them and assigning them to the appropriate salesperson

Requirements:

High School Diploma/GED
Less than 2 years Call center/sales experience
Technology
Sales
Communication
Client Relationship Management
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Technology
Sales
Client Relationship Management

What we offer:

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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