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We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Head Of Design, Growth and join an organisation consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!
Job Responsibility:
Demonstrate excellence in using experimentation and data-driven design decision-making
advocate the importance of designing for growth across the business
work with product managers, engineering, and other partners to define the wider Growth strategy
lead and inspire a high-performing team of designers
improve craft quality for all design specializations in your team
bring the perspective and needs of Growth design to larger design strategic projects
contribute to programs outside of Growth design which improve overall design capability
Requirements:
Extensive product design experience designing complex or enterprise-level software
experience in end-to-end UX/product design to design impactful solutions to challenging problems
passion for story-telling, the ability to bring design direction to life with compelling narrative
experience balancing customer needs with business goals, market viability, and technical feasibility
facilitation and cross-functional collaboration skills: you can demonstrate the ability to integrate the work of multiple teams, solicit and synthesize feedback, and facilitate design discussions that lead company wide outcomes
experience in design systems, the ability to identify common components required to support a wide array of customer use cases
experience measuring success with qualitative and quantitative methods
experience improving process and methodology to increase product quality, team velocity and customer empathy
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