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The Lead Specialist, Population Health supports regional providers and clinical informatics specialists to ensure accurate and compliant documentation of patient disease burden. This role requires knowledge of clinical guidelines, Oak Street Health workflows, and strategic data analysis to facilitate clinical documentation initiatives.
Job Responsibility:
Drive CDR efficiency by reviewing patient charts and identifying relevant medical information in advance of CDR
Partner with the Population Health Director to facilitate the execution of backend care report processes to move toward resolution between CDRs, including note amendments and order placement
Lead the Daily Lookback process to review previous documentation, identify actions that need to be taken to align with clinical guidelines, and develop a strategy for completion
Support care teams by providing additional assistance in the review of patient information for new care teams, both new and previous patients under a different provider panel, to identify and bring forward accurate and specific historical information that can help care teams close the knowledge gap
Play a critical role in leveraging data analytics and strategic thinking to identify key clinical documentation insights and drive high-impact clinical documentation initiatives
Other duties, as assigned
Requirements:
6 month experience working in a healthcare setting
Bachelor’s degree required
Deep understanding of coding and billing, EMR navigation, Oak Street Health clinical guidelines, morning huddle responsibilities, and CDR responsibilities
Eagerness to advance the CIS program's efficiency and effectiveness
Strong accountability and discipline against timelines and deliverables
US Work Authorization
Nice to have:
Leadership experience and/or natural tendency to lead
Comfortable with ambiguity and have a love for problem-solving
Basic Excel knowledge and experience
What we offer:
Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs such as wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access
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