Learning Coordinator

• Understands, prepares & follow up all program logistics related to Core Management Programs and any additional training programs assigned
• Provides pre & post support for in-person programs as well as Virtual program delivery
• Prepares and assists in producing virtual sessions
• Prepares reports and analysis of Learning compliance reports
• Coordinates follow up calls with DHR’s and Learning Professionals
• Maintains an inventory of additional materials/participant manuals/certificates
• Tabulate & prepare program evaluation and pre-post-tests
• Provide support in assessing property-training needs
• Maintain a record of all invoices/expenses related to Core Trainings
• Coordinates & assists on Program enrollments
• Ordering of program materials
• Shipping and receiving of program materials
• Provides guidance to the DHR’s, Learning Professionals and DOF’s for the expenses covered by the Training fee
• Receives IMTN invoices to be revised and approved
• Compiles number of participants per program
• Keeps and maintains monthly Learning Tracking System
• Provides support to the new learning members conducting the Learning Overview
• Coordinates program translations
• Administers General/ Administrative/ Miscellaneous department expenses
• Provides support in managing CALA Training budget
• Sends on a timely basis program incentive awards to IMTN
• Maintains continuous communication with hotels in the region
• Maintains an updated CALA Training Roster /IMTN roster
• Provides support to new Training Managers and/or coordinators
• Prepares and provides reports related to m Hub/ learning as requested

• Communication skills verbal and written – English & Spanish
• Portuguese (desired but not required)
• Overall knowledge in Power point, Excel, Microsoft word and data input systems such as people soft
• Knowledge of training programs such as Orientation, Essential Skills, and CALA Core Leadership Programs
• Training experience preferred
• General knowledge of administrative duties
• Organizational skills
• Managing Execution

Portuguese (desired but not required)