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As a Lending Officer, you will be responsible for assessing and processing personal loans, handling mortgage purchase and refinance settlements, managing collections activities, and overseeing variation requests. This role is based in Mulgrave, Melbourne, and offers an hourly rate of $35-$37 plus superannuation. It is a contract role until May with high potential for permanency.
Job Responsibility:
Conduct interviews with customers to address loan inquiries
assess eligibility, character, affordability, security, and other key factors in consumer credit assessments
process loan applications using the appropriate Loan Origination System
issue approval letters and compliance-related documentation to customers
prepare loan contracts and ensure the establishment and maintenance of proper security
ensure all lending conditions are met, ensuring loan documentation is complete, and facilitating funding according to settlement instructions
identify potential business development opportunities throughout the lending process
perform loan administration tasks as directed by the Loans Manager
comply with relevant regulatory codes, policies, and legislation
prepare and manage discharge requests (inward and outward) for settlement
process loan variations and collaborate with the team to meet customers’ needs
manage progress payment requests for construction lending
maintain regular communication with customers throughout the application process and provide general office support as needed
handle collections activities for the organization
ensure compliance with regulations and policies in all documentation from application through to settlement
collaborate with third-party solicitors to coordinate and complete purchase and refinance settlements
prepare lending data for inclusion in monthly and annual reports
complete post-settlement tasks as needed
work with the Loans Manager to discuss and resolve customer scenarios to achieve the best outcomes
ensure adherence to compliance requirements under Financial Services Reform (FSR) legislation.
Requirements:
DLA qualification with a loan portfolio of $500k to $1 million
minimum of 3-5 years of experience in a credit/lending environment
previous experience in a Lending or Credit Assessor role is requried
exceptional verbal and written communication skills
strong ability to prioritize tasks and meet service level expectations
proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
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