Live Chat & Digital Inbound Sales Advisor with French, Hewlett Packard Enterprise

Live Chat & Digital Inbound Sales Advisor with French

Hewlett Packard Enterprise

Location:

Romania, Bucharest

Category:

Marketing, Digital Marketing, SEO, SEM

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Hewlett Packard Enterprise (HPE) is providing expertise and experience to customers all around the globe to help them understand the value of data in multi-connected and data driven world. HPE transform businesses by connecting and protecting data and helping the customers with solving IT problems. Now more than ever, corporations need to move faster and adapt quickly to change. HPE brings the cloud experience to apps and data everywhere, enabling customers to adopt transformative technology faster and simplify their operations. HPE delivers as-a-service solutions in a pay-per-use model through our edge to cloud platform fully managed by you or by HPE including colocations, and your data center. With HPE, enterprise companies will be able to transform their cloud-native and non-cloud native applications, create essential data and speed insights for teams to use effectively, and free up one’s staff to better address other business needs. At HPE, we believe our success is based on the success of our customers.

Job Responsibility:

Brainstorm with customers and HPE technical specialists to identify and develop solutions for customer’s business requirements
Being able to articulate the company’s technology and product portfolio, positioning to both business and technical users
Engaged in a presale’s technical consultancy and advisory role, the consultant will provide assistance and guidance during the process by identifying customer’s requirements
Support the customer in defining their needs to recognize new business and lead generation opportunities
Use customer engagement tools (chat, e-mail, phones, web-forms) to interact and reach out to online customers
Provide SME support, in a professional manner, to customers within agreed time frames
Position HPE solutions to customers with professionalism and enthusiasm to generate leads
Comply with all HPE web standards, processes and tools
Actively participate in various internal technology forums and other technology sources to gather information on current products and position them to customers as and when required

Requirements:

Excellent communication and grammar skills (written and verbal)
Fluent in French and English
Sales experience or customer service skills
Strong organizational, time management, and planning skills
Strong ability to multi-task and stay focused in high-pressure situations
Moderate knowledge and understanding of customer conversational experience principles
Basic knowledge of web or digital marketing principles

What we offer:

Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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