Loan Servicing - Support, Robert Half

Loan Servicing - Support

Robert Half

Location:

United States, Minneapolis

Category:

Banking

Contract Type:

Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are offering a short term contract employment opportunity for a Loan Servicing - Support role in our Financial Services industry based in Minneapolis, Minnesota. This role focuses on providing exceptional customer service, ensuring efficient and accurate processing of customer applications, and maintaining customer records.

Job Responsibility:

Handle customer inquiries and resolve any issues promptly
Oversee customer accounts and take necessary actions in accordance with company policies
Ensure the accurate and efficient processing of customer credit applications
Maintain and update customer credit records regularly
Coordinate with various stakeholders to confirm compliance with our Draw Process
Carefully manage wire draw to protect against fraud
Maintain balance in Project Workbook, Banklabs and Signature/Black Knight as Draws are made
Ensure all required documents are stored correctly within our system, keeping shared drive to a minimum
Monitor pipelines and ensure all recurring tasks, including receipt of final documentation, status updates and completion tasks, are completed on time
Process modifications, payoffs and builder applications in a timely manner
Assist with end of the year 1099 reporting for servicing
Update builder/contractor licensing information annually and establish license review process as we expand into new states

Requirements:

Proficiency in 3M Coding
Demonstrable experience with Adobe Acrobat
Familiarity with Automated Underwriting Systems
Proficiency in using CRM (Customer Relationship Management) software
Strong data processing skills
Experience with appraisals in the financial services industry
Excellent bank relations skills
Previous experience in a call center customer service role
Knowledge of closing processes in the financial services industry
Compliance knowledge within the financial services industry

Nice to have:

Previous experience in a call center customer service role

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.