Loss Prevention Manager, Circle K

Circle K

Location:

Canada, Calgary

Category:

Human Resources

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are currently hiring for a Loss Prevention Manager to join our Western Canada team. Reporting to the Safety, Security & Loss Prevention Senior Manager, Western Canada, the Loss Prevention Manager will be responsible for ensuring the safety and security for our customers, team members, property and assets. This job identifies exposures, limits loss, and maximizes profits while fostering the goals and direction of the company through effective implementation and monitoring of loss prevention (LP) policies and procedures. This position is based in Calgary but will also require scheduled and emergency response travel within Western Canada (BC, Alberta, Saskatchewan, Manitoba and NWT-Yellowknife), as required. The Loss Prevention Manager will play a critical role in meeting department objectives by maintaining a culture of safety, loss prevention awareness, building community partnerships and driving strategies to reduce shrinkage.

Job Responsibility:

Develops crime prevention strategies and review industry best practices in a constant effort to maintain the safety of staff and customers, while protecting the assets of the company
Evaluates store processes for areas of opportunity, review and analyze regional store shrink performance, identify store/district specific trends, utilize audit results to address deficiencies and monitor corrective action, communicate areas of opportunity to store management and District Managers
Implements and monitors the loss prevention policies, procedures and programs to ensure the programs are aligned with the Company’s goals and objectives and applicable laws and regulations
Utilizes exception reporting, information, CCTV and POS data to identify incidents of theft/fraud trends, policy and procedure violations, maintain case files, logs, and reports
Investigates acts of criminality and civil litigation, and partner with applicable Operations staff during Investigations
Oversees the day-to-day operations in the loss prevention
Works in close conjunction with Accounting & Operations Team to identify potential cases of fraud and theft
Liaises with local law enforcement, colleagues within the Security/Loss Prevention industry, professional security/loss prevention associations
Facilitates meetings and training to all levels of store operations
Reviews progress related to the timely execution of shrink reduction plans, partners with District Managers on store visits to ensure a high level of business partnership between Security and store operations
May act as a representative in legal proceedings
May act as the media spokesperson for all security related incidents
Is available on a 24/7 basis to respond to safety and security issues, such as robberies, assaults etc.

Requirements:

A post-secondary University degree or College diploma in a related discipline (i.e. Law Enforcement, Security Management, Safety Management, Criminology, Law, Police Foundations, etc.)
Must be certified in areas of investigative techniques, investigative interviewing and CPTED
Must hold a current Security Investigator/Guard’s license in a minimum of one Western Province
Minimum 7 years of experience overseeing a Security/ Loss Prevention Department within a multi-unit retail environment
A current valid Canadian driver’s license with clean abstract is required to operate company vehicle
Skilled in MS Office applications such as Word, Excel, Outlook, Teams etc.
Technical proficiency in computer systems, software applications, and networking principles related to security systems
Strong knowledge and understanding of laws and regulations, including the Employment Standards Act and Human Rights
Associated with Security/Loss Prevention industry professional associations
Working knowledge of all facets of retail loss prevention, including provincial and federal laws of retail loss prevention
Ability to set priorities, meet deadlines and multi- task with minimal supervision
Effective presentation skills and highly developed interpersonal skills for dealing with confidential and sensitive information and situations
Ability to travel extensively (minimum 60% of the time), work nights and weekends appropriate to retail business needs
Availability 24/7 “On Call” to respond to urgent matters

What we offer:

Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future
Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K
Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance
Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies
Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential
Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Loss Prevention Manager