Maintenance Manager, Marriott Bonvoy

Marriott Bonvoy

Location:

Malaysia, Puchong

Category:

-

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

Job Responsibility:

Manages all engineering/maintenance operations
Supervises Engineering in the absence of the Director of Engineering
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems
Maintains and operates equipment at optimum effectiveness, efficiency and safety
Establishes and manages an effective rooms maintenance program
Ensures compliance with all Engineering departmental policies, standards and procedures
Manages department's controllable expenses to achieve or exceed budgeted goals
Select and order or purchase new equipment, supplies, and furnishings
Inspect and evaluate the physical condition of facilities in order to determine the type of work required
Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
Supervises the day to day operations of Engineering
Maintains accurate logs and records as required
Assists in effectively planning, scheduling and evaluating preventative maintenance programs
Handles guest problems and complaints effectively
Empowers employees to provide excellent customer service
Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations
Helps establish priorities for total property maintenance needs
Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance
Celebrates successes and publicly recognizes the contributions of team members
Establishes and maintains open, collaborative relationships with employees
Ensures employees are treated fairly and equitably
Strives to improve service performance
Provides feedback to employees based on observation of service behaviors
Supervises employee's ability to execute departmental and property emergency procedures
Reviews employee satisfaction results to identify and address employee problems or concerns
Solicits employee feedback
Helps ensure regulatory compliance to facility regulations and safety standards
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
Ensures property policies are administered fairly and consistently

Requirements:

High school diploma or GED
4 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing
OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major
2 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing

What we offer:

Inclusive, people-first culture
Opportunities to put guests at ease in a friendly, genuine and approachable environment
Part of a united Four Points by Sheraton community
Supportive global team
Opportunities for personal and professional growth

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Maintenance Manager