Manager, Credit Risk Technology - Release Management, T-Mobile

T-Mobile

Location:

United States, Overland Park

Category:

Finance

Contract Type:

Employment contract

Salary:

112500.00 - 202900.00 USD / Year

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Job Description:

The Collections Platform and Configurations Organization at T-Mobile, USA is currently seeking a Manager proficient in release management processes who demonstrates strong skills in technical deployments, software development, employee management, and agile operations. This role focuses on responsibility, improvement strategies, high-quality evaluation, and fostering strong cross-functional relationships within the organization.

Job Responsibility:

Effectively manage a team to achieve results by providing appropriate direction, timely developmental feedback, and coaching, and conducting performance reviews and conversations
Monitor and measure work tasks to ensure deliverables are provided on time and within budget
Interview and hire qualified team members, striving to improve T-Mobile bench strength and augmenting product or project teams with contract staff when required
Foster an environment where team members identify problems, risks to continually review key business initiatives and find optimal resolutions
Drive continuous development practice improvements across technical disciplines
Work cross-functionally with business teams (internal/external), vendors to drive improvement strategies, execute tactics, and provide support on business-impacting issues
Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules
Build trusted, reciprocal relationships with all levels of leadership and support teams
Facilitate effective and encouraging team relationships
Resolve operational and interdepartmental problems quickly
Manage multiple product backlogs and priorities with our business and technology partners to ensure business initiatives, technology roadmap, communications, training, change management and vendor management are supported
Own the business relationship, technical relationships with internal and external teams and drive refinement of the project vision
Oversee implementation application(s) by analyzing the current system environment, using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures to ensure successful installation of systems hardware/software
Identify improvements, make critical decisions, and work with subject matter experts throughout the organization to implement solutions
Effectively identify/analyze/synthesize information applies critical thought and presents the information in a clear and meaningful way
Effectively communicate business strategies, expectations, and challenges to inspire action throughout an assigned team
View the 'big picture' of challenges impacting the business, including the technical, functional, process, and policy considerations, and creatively define solutions to those challenges
Provide coaching and direction to the team that drives action and enables achievement of performance and operational goals
Build and maintain relationships with vendors to align and manage expectations of service including work products, timing, and the value to be delivered.

Requirements:

Bachelor’s degree in Business, Computer Science or other quantitative field or equivalent work experience
5 to 10 years Industry experience in technical deployments, release management and understanding technical process flows
5 to 7 years’ experience in managing high functioning teams
Problem Solving – creativity and the ability to reach insightful conclusions
Communication - Ability to manage relationships, influence and communicate complicated logic, and solutions in a clear and concise manner at the executive level and provide decision support, analysis and recommendations that help to drive effective execution of business strategies
Strong presentation skills to large and small audiences
Strong understanding of software development life cycle (SDLC) and software testing methodologies
Proficiency with testing tools and automation frameworks (Selenium/Junit/TestNG/Cucumber) with a strong background in UAT, QA and Unit Testing
Agile Methodologies Knowledge – overall execution relating to all aspects of an agile development life cycle from technical writing of strong requirements, defining the strategy, black log, sprint planning, configuration, testing through deployment and support
Experience with Agile Tools (JIRA/Asana/Rally/Favro/Wrike)
Technology experience in delivering large and complex business/technology initiatives.

Nice to have:

Masters degree or MBA
Up-to-date knowledge of strategic frameworks, industry trends, and datasets to improve company performance
Medium to advance knowledge of Scripting Tools (Python/SQL/HTML/Perl)
Knowledge of federal & compliance regulations e.g. SOX, PCI & CPNI
SQL
Experience with FICO decision engines – Blaze/TRIAD
Exposure and experience with AI and automation.

What we offer:

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service discounts
Home internet discounts
Pet insurance
Commuter and transit programs.

Additional Information:

Job Posted:

April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Manager, Credit Risk Technology - Release Management