Manager, Digital & Marketing Technology, Marriott Bonvoy

Manager, Digital & Marketing Technology

Marriott Bonvoy

Location:

Mexico, Mexico Regional Office

Category:

-

Contract Type:

Not provided

Salary:

Not provided

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Job Responsibility:

Leads project management of digital work across internal systems and platforms
Manage customer journey in the digital spaces across enterprise ecosystems with a key focus on driving digital direction conversions and enhancing the customer journey within owned channels
Serves as the liaison between CALA digital and marketing leadership and Global Digital teams as it relates to CALA needs and priorities, in addition to leading the continent work aligned to MGP and future digital ecosystem growth
Serves as the main point of contact for globally driven digital tools (DAC, AEM, MBOP, Merchandising)
Supports the global Marketing and Personalization Acceleration focus and priority
Supports Marriott’s technology growth platform and initiatives by adopting and implementing new digital products and tools
Supports the integrated marketing strategy for the business segment and works cross-discipline to define and complete objectives, and digital pull through and activation
Monitors and reports ongoing results against stated annual goals and MBOs
Facilitates/develops/manages implementation plans
Tracks status and accomplishments of key programs and initiatives
Monitors marketing communications testing/tracking approach and aggregates learning in conjunction with S&M Analysis and Global Promotions
Works in partnership with Field Marketing to troubleshoot and ensure hotel specific activation, strategy, and pull-through as necessary, within the digital ecosystems.

Requirements:

4-year degree from an accredited university in Business Administration, Hospitality, Tourism, Marketing, or related major preferred
MBA or similar advanced degree a plus
4+ years of experience in a similar role
previous focus on brand and/or integrated/digital marketing preferred with digital agency experience
2+ years managerial experience
Expertise in developing and managing digital and/or marketing strategies across various channels, platforms
Superior verbal and written communications skills including presentations
demonstrated poise, tact and diplomacy
Spanish and English language proficiency spoken and written required
Portuguese language a plus
Prior experience in the field of digital, digital product development, digital technology
integrated marketing experience preferred
Demonstrated ability to balance the interests and demands of multiple stakeholders
Strong customer service orientation is required
prior experience or knowledge of website management, content development, search and digital merchandising, ad exchanges and demand-side platforms (DSPs), digital media and online distribution
Organized, detail-oriented and deadline sensitive
takes initiative and anticipates needs.

Nice to have:

MBA or similar advanced degree
Portuguese language proficiency
Prior experience in the field of digital, digital product development, digital technology
Demonstrated ability to balance the interests and demands of multiple stakeholders.

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

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