Manager, eCommerce, EMEA, Marriott Bonvoy

Manager, eCommerce, EMEA

Marriott Bonvoy

Location:

United Kingdom, London

Category:

-

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Manager eCommerce, EMEA will play a key role in driving Marriott’s digital direct strategy through content and product optimisation in multiple languages at key customer touchpoints across Marriott’s web and app channels. These include global platforms, such as Marriott.com and the Marriott Bonvoy Mobile App, as well as regional platforms. In line with commercial needs and regional marketing priorities, the Manager eCommerce, EMEA will work closely with global and regional product teams, as well as regional marketing and commercial teams on platform development, localisation and optimisation efforts to deliver best-in-class digital experiences to Marriott’s customers within EMEA.

Job Responsibility:

Support the Senior Manager eCommerce, EMEA in setting and executing the digital direct content and product optimisation strategy for EMEA
Work closely with EMEA Marketing and Commercial teams to support digital marketing activities and commercial needs across digital direct channels
Manage content intake processes, content calendars and channel planning for all digital direct channels in all supported languages
Manage the creation and optimisation of continent-wide campaign landing pages in all supported languages and work closely with the Manager Digital Merchandising, EMEA on all targeted merchandising activities
Monitor platform, landing pages and content performance for all digital direct channels in all supported languages and provide regular reporting
Drive product and content optimisation, testing and innovation to improve customer experience, internal workflows and platform performance
Support global and regional digital teams in platform development, localisation and optimisation projects
Manage small-to-midsize regional localisation and optimisation project

Requirements:

3+ years’ experience in eCommerce, digital marketing, content management or related function
2+ years’ experience with digital measurement, tracking methods and analysis (preferably Adobe Analytics)
University degree in Digital Marketing, Hospitality Management or related field
Strong proficiency in English + at least one other European language

Nice to have:

Working knowledge of Adobe Experience Platform products (Adobe Analytics, Adobe Experience Manager, Adobe Workfront)
General understanding of UX and digital design principles
Strong stakeholder management, communication and relationship building skills
Strong organizational, time management and problem-solving skills
Exceptionally detail-oriented, able to demonstrate error-free documentation and focus on accuracy
Ability to lead and work with cross-functional teams in support of specific business priorities
Ability to simultaneously manage multiple projects under tight deadlines and changing priorities
Excellent team player
flexible and accommodating to the needs of the team
Project and/or agency management experience

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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