Manager of Quality Assurance, Robert Half

Robert Half

Location:

United States, Columbus

Category:

Quality Control

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

In this role, you will be instrumental in maintaining the quality standards of our products and ensuring they meet the expectations of our clients. Your primary duties will revolve around quality assurance, data review, preparation for certifications and audits, and maintaining up-to-date records as per our internal processes.

Job Responsibility:

Overseeing the establishment of quality assurance goals that align with the company's objectives and policies
Analyzing data from various quality assurance activities to ensure alignment with our procedures and standards
Preparing for and managing certifications and audits including ISO9001:2015, IATF16949, and 17025
Ensuring that all company quality records are up-to-date and accurately reflect our internal processes
Utilizing statistical process control (SPC) methods to analyze data for evaluating current processes and any changes to them
Collaborating with the management team to present technical and program information
Verifying the reliability of all equipment, materials, and services to ensure they meet the required performance efficiency standards
Keeping abreast with government and industry quality assurance codes and standards
Designing and implementing quality assurance training programs for key personnel in conjunction with other managers, including internal audits
Managing the investigation and resolution of customer complaints regarding technical or quality issues
Collaborating with the Lab Manager to maintain lab standards and traceability, and to ensure lab capabilities meet customer and technical standards within the industry

Requirements:

Proven experience in Android Development with a portfolio of successful projects
Proficiency in using Atlassian Jira for project management and issue tracking
Demonstrated experience in Bug Tracking to ensure software quality and usability
Strong understanding of Cloud Technologies and their application in software development
Experience in iOS Apps development, including testing and debugging
Skills in AB Testing to optimize product performance and user experience
Familiarity with Agile Scrum methodology and its application in a team setting
Experience in Auditing to ensure adherence to quality standards and regulations
Excellent Customer Service skills, with the ability to communicate effectively with different stakeholders
Proficiency in Defect Management, including identification, tracking and resolution

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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