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Manager of Sales Administration

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Los Angeles

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a Manager of Sales Administration to optimize sales operations across multiple channels. This role will play a key part in improving customer satisfaction, increasing operational efficiency, and enhancing cross-functional collaboration to support corporate objectives. A strong emphasis will be placed on EDI processes to ensure seamless order management and fulfillment.

Job Responsibility:

  • Oversee the entire EDI onboarding process, including testing, implementation, monitoring, and troubleshooting to ensure smooth transactions
  • Manage EDI transactions such as purchase orders (POs), acknowledgments, ASNs, shipping notifications, and invoices, ensuring successful acceptance testing with trading partners and resolving any errors
  • Work closely with EDI vendors and trading partners to validate, implement, and maintain EDI transactions
  • Accurately enter and process customer purchase orders, including PO acknowledgments, sales order creation, proforma invoices, routing requests, label generation, and invoicing
  • Provide timely updates to customers regarding shipping timelines, back-orders, and out-of-stock items, and request updated POs as needed
  • Coordinate with operations teams to track stock availability and back-order fulfillment for seamless order processing
  • Prepare and manage shipping documents such as BOLs, packing lists, and routing requests to support logistics operations
  • Serve as a liaison between customers, freight forwarders, and warehouses to coordinate, route, and schedule freight pickups, ensuring timely shipments
  • Ensure warehouse operations align with customer routing, labeling, and shipping requirements to meet deadlines and service expectations
  • Generate and analyze sales reports, including daily and weekly insights on orders received, invoiced, and outstanding orders to support decision-making
  • Maintain and update customer order forms, including pricing and product details, as well as preparing weekly and monthly order reports

Requirements:

  • Demonstrated experience in a managerial role, preferably within a sales environment
  • Proven ability in filing and administrative tasks
  • Strong interpersonal and communication skills to effectively lead and motivate a team
  • Proficiency in using CRM software and other sales tools
  • Excellent organizational skills, with an ability to prioritize important projects
  • Strong problem-solving skills and ability to make sound decisions
  • Ability to work under pressure in a fast-paced environment
  • Bachelor’s degree in Business Administration or a related field
  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
  • Strong analytical skills with a goal-oriented attitude
  • High level of professionalism and ethical conduct
  • Demonstrated ability to manage multiple tasks and deadlines simultaneously
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 24, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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