Manager, Virtual Business Sales

• Drive sales activities, manage frequent and timely business reviews, implement course corrections to achieve goals, and focus on continuous business optimization
• Analyze sales activity data to understand trends, forecast, and make programmatic changes
• Manage a team of Coaches leading Inside Sales Representatives' customer contact and sales activity
• Foster professional development through mentor and feedback on results
• Identify and provide feedback on performance issues
• Implement the Inside Sales strategy and ensure consistency across all sales teams
• Partner with Marketing, Sales Operations, Learning & Development, and other internal teams
• Provide vision and strategic direction for the channel, ensuring Inside Sales Representatives embody the T-Mobile brand in all customer interactions
• Identify strategic opportunities and develop clear and compelling cases for action

• High School Diploma/GED General (Required)
• Bachelor's Degree (Preferred)
• 4-7 years Experience in outside or inside sales, sales management Required
• 2-4 years Call Center Experience Preferred
• Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals
• Experience in outbound sales and a proven track record of meeting or exceeding sales targets
• Demonstrate key discernment skills such as Leadership (trustworthiness, time management, positive attitude, self-motivation)
• Critical Thinking (adaptability, flexibility, planning)
• Analytical Skills (research, attention to detail)
• Problem Solving (research, active listening)
• Demonstrate strong listening skills, effectively manage conflicts, and exhibit proven leadership abilities to foster a collaborative and productive team environment
• Ability to lead and develop teams to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization
• Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively
• Familiarity with CRM systems like Salesforce and other sales enablement tools like Outreach, LinkedIn, and ZoomInfo
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook
• At least 18 years of age
• Legally authorized to work in the United States

Familiarity with CRM systems like Salesforce and other sales enablement tools like Outreach, LinkedIn, and ZoomInfo

• Competitive base salary and compensation package
• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs