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The Markets Operations Transformation team has been formed to support stakeholders both within Operations and across the bank, to design and deliver this multi-year transformation roadmap. Our transformation is underpinned by strategy, investment, change execution and a market-leading operations change delivery team focusing on Programme and Project management, business analysis, process re-engineering, low code application development and PMO.
Job Responsibility:
Lead and oversee the strategic direction, development and implementation of MCA policy and standard requirements
Implement MCA governance model, create Project plans, track and report
Coordinate gap analysis and drive remediation plans for Markets Ops
Partner with Markets Ops team and Risk and Control teams to assess gaps and identify remediation plans
Strong understanding of Enterprise Wide Risk Management framework and Risk and Control processes
Track record of delivering and managing large Projects across multiple businesses and geographies
Strategic thinker with proven ability to lead global teams in a large organisation
Demonstrated experience in delivering change in a collaborative, agile team environment as well as more standard frameworks
Ability to monitor tight deadlines, or unexpected requirement changes
Demonstrated ability to lead, plan, organise and prioritize work within a delivery framework
Strong collaboration, communication and coaching skills
Excellent client servicing and presentation skills
Strong ability to establish, build and maintain strong effective working relationships at all levels of the organization
Demonstrated ability to work independently as well as part of virtual teams to deliver on strategic outcomes
Works with Operations stakeholders and builds and manages relationships
Works with stakeholders to ensure Project scope definition meets operations objective, ensuring requirements are clearly documented are strategic and are well understood by all stakeholders and Technology
Support the Operations line team with their test preparation and execution
Leads the identification and drives resolution of issues, including those outside of the immediate workstream within their remit
Drives adherence to Project processes, procedures, methods, and standards for Project delivery as defined by Citi PM standards
Requirements:
Demonstrate a consistent track record having worked with Transformation as a Business Analyst, Project Manager managing teams and delivery on large, strategic cross-functional Projects
Strong working knowledge of Global Markets and Global Markets Operations
Prior Risk and Control Project Management and Governance experience a plus
CAPM, PMP, PgMP and/or MBA are a plus
Nice to have:
CAPM, PMP, PgMP and/or MBA
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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