Medical Front Desk Coordinator, Robert Half

Medical Front Desk Coordinator

Robert Half

Location:

United States, Beverly Hills

Category:

Health and Beauty

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Join a prestigious medical practice in Beverly Hills as a Medical Front Desk Coordinator. In this role, you’ll serve as the first point of contact for patients, ensuring a positive experience while contributing to the smooth daily operations of the practice.

Job Responsibility:

Patient Interaction & Communication
Greet patients courteously and professionally, ensuring a welcoming atmosphere upon arrival
Answer and direct phone calls with exceptional communication skills while addressing patient inquiries promptly
Schedule, confirm, and reschedule appointments efficiently using scheduling software
assist in booking follow-up appointments
Provide clear and detail oriented communication to patients regarding office policies and procedures
Maintain patient records and assist with data entry to ensure timely updates and compliance with medical regulations
Manage leads by calling back patients or potential clients to schedule follow-up appointments
Ensure all scheduled follow-up appointments are appropriately coordinated with staff and patients
Provide administrative support to office management and medical staff as needed

Requirements:

2-3 years of experience in a medical office setting
familiarity with front desk operations, appointment scheduling, and billing is highly preferred
Proficient in scheduling software, Microsoft Office Suite, and phone systems
strong multitasking and problem-solving skills are essential
Deep understanding and strict adherence to HIPAA Compliance - Patient Privacy Rule
Demonstrated experience in managing patient appointments effectively
Proficient in conducting patient check-in procedures and maintaining records
Skilled in-patient scheduling, ensuring optimal use of resources and patient satisfaction

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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