Medical Insurance Collections Coordinator, CVS Health

Medical Insurance Collections Coordinator

CVS Health

Location:

United States, Monroeville

Category:

Customer Service

Contract Type:

Employment contract

Salary:

17.00 - 28.46 USD / Hour

Save Job

Apply Position

Job Description:

CVS Health is seeking a full-time Medical Insurance Collections Coordinator located at our Monroeville, PA facility. The role involves insurance follow-up, ensuring timely and accurate account payments, as well as resolving nonpayment issues. The position offers resources for success, free parking, and operates in a collaborative environment.

Job Responsibility:

Third party follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing
Follow-up on unpaid, recouped payments, and underpaid claims
Resolve issues with nonpayment of invoices due to insurance problems that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors
Maintain supporting chronological notes that detail action taken to resolve outstanding account balances
Maintain patient demographic information and data collection systems
Research and respond by telephone, via the internet and in writing to insurance companies and governmental payers regarding collection issues and problems
Contact patients and Physician’s offices as well as insurance companies as needed in order to expedite claims processing

Requirements:

1+ years of Healthcare Insurance related experience
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word
Must be able to commute to the Monroeville, PA office

Nice to have:

Insurance billing or collections experience
Customer service in a healthcare environment
Experience working in a healthcare reimbursement system
Effective customer service skills and experience that shows ability to work in a team environment
Attention to detail
Ability to utilize analytical skills
Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail
Ability to communicate with clientele in a professional manner
both verbally and written

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:

March 19, 2025

Expiration:

June 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.