Medical Receptionist

• Greet and assist patients and visitors in a professional, courteous manner
• Manage check-in and check-out processes, schedule appointments, and provide general information about the practice
• Maintain and update electronic medical records (EMRs), ensuring data accuracy and confidentiality
• Answer incoming phone calls promptly, direct calls to appropriate staff, and respond to inquiries regarding appointments, medical procedures, or billing
• Verify patient insurance coverage and eligibility prior to appointments, advising on any necessary forms or co-payments
• Collect patient payments, prepare and issue receipts, and provide basic billing-related guidance
• Work closely with medical office administrators, medical billers, doctors, and nurses to ensure seamless scheduling and workflow within the clinic or hospital setting
• Ensure patients feel welcome and valued by creating a positive and professional experience during all interactions
• Keep the reception area clean, organized, and stocked with necessary forms and materials

• High school diploma or equivalent required
• Additional coursework or certification in healthcare administration preferred
• 1–3 years in a medical receptionist, administrative assistant, or customer service role within a healthcare setting
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) required
• Experience with EMR systems such as Epic, Cerner, or Workday preferred
• Strong interpersonal and relationship-building skills to effectively interact with patients and staff from diverse backgrounds
• Ability to prioritize tasks, meet deadlines, and maintain attention to detail in a fast-paced environment
• Capable of identifying and resolving scheduling conflicts and patient concerns in a timely and professional manner
• Commitment to protecting patient information and compliance with HIPAA regulations

Experience with EMR systems such as Epic, Cerner, or Workday

• Access to top jobs
• Competitive compensation and benefits
• Free online training
• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in company 401(k) plan