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We are offering a permanent employment opportunity in the healthcare industry for a Medical Receptionist. Our location is in Pomona, California, and you will be a crucial part of our team, focusing on patient services and ensuring smooth operations in the front office of our mental health practice.
Job Responsibility:
Greet patients and visitors in person, providing them with necessary assistance and guiding them through the registration process
Accurately schedule patient appointments, ensuring all details are accounted for
Communicate with patients to confirm appointments and provide them with any necessary preparation instructions
Handle medical records duties which include filing and responding to records requests
Uphold patients' rights by maintaining confidentiality of their information, following HIPAA laws
Regularly update and maintain patient medical records
Oversee office inventory management by monitoring stock levels, forecasting required supplies, and placing orders as needed
Efficiently manage multiline telephone system, take detailed messages, and direct calls to the appropriate staff members
Requirements:
minimum of 2 years experience in a similar role as a Medical Receptionist
Proficiency in checking patients in and out, maintaining a smooth flow of the medical office
Demonstrated experience in managing medical front office operations, ensuring a detail oriented and efficient environment
Ability to handle and maintain confidential medical records with utmost accuracy and confidentiality
Experience in updating and managing patient medical records, ensuring they are up-to-date and easily accessible
Proficiency in verifying medical insurance, ensuring accurate and timely processing
Experience in physician scheduling, coordinating appointments and managing physician calendars
Fluency in Spanish language, enabling effective communication with a diverse patient base
What we offer:
medical, vision, dental, and life and disability insurance
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