Medical Secretary, Robert Half

Medical Secretary

Robert Half

Location:

United States, Indianapolis

Category:

Office Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Robert Half Healthcare Practice is working with a notable healthcare organization in the Indianapolis area to add a Secretary to their office team. The ideal candidate will have strong administrative and communication skills.

Job Responsibility:

Provide exceptional customer service, greeting guests and patients warmly and professionally, and answering the door and utilizing the electronic door release system
Manage a high volume of incoming calls, answering phones promptly, directing calls appropriately, and taking detailed messages
Process and distribute incoming and outgoing mail, including patient mail, and handle UPS/FedEx package deliveries
Maintain and update the on-call list via email distribution, ensuring accurate and timely communication
Utilize Excel spreadsheets for various administrative tasks, including data entry and report generation
Prescreen calls, specifically focusing on following up with patients 7 days post-admission for check-ins
Receive and process patient-related information from the hospice department, accurately scanning and filing documents

Requirements:

HS Diploma/GED Required
Requires up to 3 years relevant experience (in a healthcare setting a plus)
Proficiency in Microsoft Office Suite
Must have experience in the Jabber phone system
EMR: Cerner, NetSmart (preferred but not required)
Must be able to deescalate difficult calls

Nice to have:

EMR: Cerner, NetSmart

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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