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Join our esteemed organisation as a Medical Personal Assistant! We are dedicated to providing exceptional patient care within prestigious private clinics. If you're a proactive and organised individual looking to make a meaningful impact in a supportive environment, we want to hear from you!
Job Responsibility:
Patient Management: Maintain oversight of the Consultant's patient caseload and ensure all administrative tasks are completed according to our high service standards
First Point of Contact: Act as the first contact for patients, booking appointments, addressing queries, and relaying messages
Communication: Handle telephone and email inquiries professionally, providing accurate and timely information
Documentation: Prepare patient results for review, ensuring all relevant documentation is ready ahead of clinic lists
Diary Management: Coordinate the Consultant's diary to ensure smooth operation and workflow
Cross-Cover Support: Provide backup for other areas during absences and holidays
Process Improvement: Regularly assess working practises for potential efficiency improvements
Requirements:
minimum of two years' experience as a Medical Secretary in a team-oriented environment
excellent verbal and written communication skills
respect confidentiality and maintain a professional demeanour at all times
highly proficient in Microsoft Office (PowerPoint, Excel, Word) and other systems
self-motivation and the ability to prioritise work independently
strong organisational skills with attention to detail
Nice to have:
Familiarity with MediTEX and MidexPro is advantageous but not essential
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