MedTech Sales & Service Associate, Baxter

Baxter

Location:

United States, East Syracuse

Category:

Sales

Contract Type:

Employment contract

Salary:

68000.00 - 85000.00 USD / Year

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Job Description:

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Your Role at Baxter: THIS IS WHERE you build trust to achieve results! As a Med Tech Sales & Service Associate, you take pride in representing Baxter and our products. Your understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors, nurses, and patients who use Baxter solutions every day. You help us deliver the products that healthcare professionals and facilities rely on to save and sustain lives. Your work and the relationships you build are critical to our mission.

Job Responsibility:

Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as, medical testing in a timely manner
Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
May performs electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair of medical devices
Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently
Conducting product demonstrations and presentations to healthcare providers
Providing technical support and guidance to healthcare providers during the fee for service sales process
Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs
Delivering quotes to healthcare providers
Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed
Demonstrated success in connecting and building relationships with healthcare providers
Able to understand the technical needs of healthcare providers and provide solutions that meet their requirements
Work independently as well as in a team environment
Work cross collaboratively with SOM, Sales, Service Team and /or the Customer to resolve issues and improve service
Ensure team compliance to all company policies and procedures

Requirements:

Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare, OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field, OR In lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment required
Certifications in sales or healthcare may also be beneficial
Technical knowledge of durable medical equipment
Experience in a sales role, preferably in the medical technology industry
Valid driver’s license and driving record that meets company standards and state requirements
Strong technical knowledge of medical devices, equipment, or software
Knowledge of the company's products and services, as well as the competition, is essential
Ability to close deals and meet fee for service sales targets
Knowledge of the healthcare industry, including regulations, trends, and market developments
Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients
Strong computer skills, including proficiency in Microsoft Office and CRM software
Ability to travel up to 70%
Strong ethical standards and a commitment to providing high-quality service to clients
Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing
Frequently works in environments where biohazards could be present
Must align with Baxter infection control policies

What we offer:

Healthcare Insurance
401K
Paid Time Off
Parental Leave
Employee Stock Purchase Plan
medical and dental coverage
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
educational assistance programs
time-off benefits such as paid holidays
family and medical leaves of absence
paid parental leave
commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
childcare benefits

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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MedTech Sales & Service Associate