MedTech Sales & Service Associate, Baxter

Baxter

Location:

United States, Gainesville

Category:

Sales

Contract Type:

Employment contract

Salary:

68000.00 - 85000.00 USD / Year

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Job Description:

As a MedTech Sales & Service Associate, you will represent Baxter products with pride, provide technical support, and build strong relationships with healthcare providers. This role involves understanding Baxter's portfolio, troubleshooting medical devices, and collaborating with cross-functional teams. Extensive training and support will be provided.

Job Responsibility:

Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as medical testing in a timely manner
Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
May perform electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair medical devices
Apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently
Conducting product demonstrations and presentations to healthcare providers
Providing technical support and guidance to healthcare providers during the fee-for-service sales process
Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs
Delivering quotes to healthcare providers
Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed
Connecting and building relationships with healthcare providers
Understanding the technical needs of healthcare providers and providing solutions that meet their requirements
Working independently as well as in a team environment
Working cross-collaboratively with SOM, Sales, Service Team, and/or the Customer to resolve issues and improve service
Ensuring team compliance with all company policies and procedures.

Requirements:

Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare
OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field
OR In lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment required
Certifications in sales or healthcare may also be beneficial
Technical knowledge of durable medical equipment
Experience in a sales role, preferably in the medical technology industry
Valid driver’s license and driving record that meets company standards and state requirements
Strong technical knowledge of medical devices, equipment, or software
Knowledge of the company's products and services, as well as the competition, is essential
Ability to close deals and meet fee for service sales targets
Knowledge of the healthcare industry, including regulations, trends, and market developments
Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients
Strong computer skills, including proficiency in Microsoft Office and CRM software
Ability to travel up to 70%
Strong ethical standards and a commitment to providing high-quality service to clients
Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing
Gloves supplied include both latex and non-latex materials
Frequently works in environments where biohazards could be present, i.e. Hospitals, Service Centers, and Depots
Must align with Baxter infection control policies.

Nice to have:

Certifications in sales or healthcare
Knowledge of the company's products and services, as well as the competition
Knowledge of the healthcare industry, including regulations, trends, and market developments.

What we offer:

Healthcare Insurance
401K
Paid Time Off
Parental Leave
Employee Stock Purchase Plan
Medical and dental coverage that starts on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Flexible Spending Accounts
Educational assistance programs
Time-off benefits, such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits.

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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MedTech Sales & Service Associate