Meetings and Special Events Manager, Marriott Bonvoy

Meetings and Special Events Manager

Marriott Bonvoy

Location:

United States, Atlanta

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

57000.00 - 66000.00 USD / Year

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Job Description:

The Meetings and Special Events Manager assists in planning and executing meetings and special events, ensuring seamless turnover from sales to operations and back to sales where appropriate. The role involves managing operations and budgets, ensuring exceptional customer service, and upholding The Ritz-Carlton's Gold Standards.

Job Responsibility:

Assists in planning and execution of meetings and special events
Assists in the implementation of departmental strategies
Assists in the execution of all property events
Researches and analyzes new products, pricing, and services of competition
Assists in apprising property of all groups that will impact property operations
Assists in execution of event management strategy
Conducts daily walk-through of banquet floor
Assists in developing working relationships with outside vendors
Creates opportunities to upsell during event planning
Assists in managing department controllable expenses
Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations
Sets a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels
Responds to and handles guest problems and complaints
Empowers employees to provide excellent customer service
Ensures employees understand expectations and parameters
Strives to improve service performance
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement

Requirements:

High school diploma or GED
2 years experience in event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in event management, food and beverage, sales and marketing, or related professional area

What we offer:

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off (including sick leave where applicable)
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account (except for positions based out of or performed in Hawaii)
Flexible spending accounts
Tuition assistance
Pre-tax commuter benefits
Other life and work wellness benefits
May include other incentives such as stock awards and deferred compensation plans

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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