Mgr-Banquet Service, Marriott Bonvoy

Mgr-Banquet Service

Marriott Bonvoy

Location:

Japan, Tokyo

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Directs and motivates banquet team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone servicing the event. Identifies training opportunities and plans a strategy to accomplish goals.

Job Responsibility:

Directs and motivates banquet team
Monitors and controls financial and administrative responsibilities
Provides clear and concise communications
Identifies training opportunities
Manages departmental inventories and equipment
Schedules banquet service staff
Assists in developing lasting relationships with groups
Sets goals and delegates tasks
Conducts monthly department meetings
Acts as a liaison to the kitchen staff
Leads shifts and actively participates in servicing events
Sets a positive example for guest relations
Interacts with guests to obtain feedback
Responds to and handles guest problems and complaints
Empowers employees to provide excellent customer service
Ensures employees understand expectations and parameters
Strives to improve service performance
Emphasizes guest satisfaction during departmental meetings
Reviews comment cards and guest satisfaction results
Communicates and executes departmental and property emergency procedures
Observes service behaviors of employees and provides feedback
Monitors progress and leads discussion with staff
Participates in the development and implementation of corrective action plans
Reviews quarterly Meeting Planner Survey results
Attends and participates in all pertinent meetings

Requirements:

High school diploma or GED
2 years experience in event management, food and beverage, or related professional area

Nice to have:

Knowledge of food and wine pairings
Understanding of current event trends

What we offer:

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with a diverse group of co-workers
Luxury work environment

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.