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Mgr-Reservations

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Japan, Tokyo

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Responsible for soliciting and managing reservations sales-related opportunities, providing training to staff, and driving customer loyalty through service excellence. The role involves understanding market trends, maximizing revenue, and ensuring exceptional customer service.

Job Responsibility:

  • Soliciting and managing reservations sales-related opportunities
  • Managing and providing training to Reservations Sales staff
  • Actively up-selling each business opportunity
  • Achieving personal and team revenue goals
  • Driving customer loyalty by delivering service excellence
  • Providing service to grow share of the account
  • Understanding markets and maximizing revenue
  • Conducting daily reservations sales activities
  • Providing exceptional customer service
  • Managing and conducting human resource activities
  • Creating contracts as required

Requirements:

  • High school diploma or GED
  • no work experience required
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area
What we offer:

Training, development, recognition, holistic well-being, true camaraderie with a diverse group of co-workers

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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