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Mobile Associate - Retail Sales

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, McMinnville

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Category:
-

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Contract Type:
Employment contract

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Salary:

17.50 USD / Hour

Job Description:

Mobile Associates work as members of a Retail Team to bring the T-Mobile brand to life by building energy and excitement around products and services. This role focuses on serving and selling to customers, building loyalty, collaborating with team members, and preparing for eventual promotion to Mobile Expert. The position includes hands-on customer interactions, training, and skill-building.

Job Responsibility:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love
  • Approaching service and sales needs with composure, integrity and compassion
  • Using digital tools in interactions and onboarding
  • Completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
  • Establishing relationships with and partnering with T-Mobile employees across channels, including business and customer service

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
  • Competitive drive and proven ability to succeed in a fast-paced sales environment
  • Effective at balancing customer needs and performance goals
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues

What we offer:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short-term disability
  • Long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service discounts
  • Home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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