Mobile Associate - Retail Sales, T-Mobile

Mobile Associate - Retail Sales

T-Mobile

Location:

United States, Southfield

Category:

-

Contract Type:

Employment contract

Salary:

19.00 USD / Hour

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Job Description:

Mobile Associates work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They are passionate about the connected world and thrive in a fast-paced environment. They build relationships with customers and offer personalized solutions, demonstrating devices and service plans to meet unique needs.

Job Responsibility:

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan
Approaching service and sales needs with composure, integrity and compassion
Demonstrating how T-Mobile coverage and plans meet customer needs
Successfully completing training
Establishing relationships and working with T-Mobile employees across channels
Resolving issues and creating a seamless customer experience
Identifying and handing off small business leads
Supporting team initiatives

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
At least 18 years of age
Legally authorized to work in the United States
Passionate customer advocate
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders
Effective at balancing customer needs and performance goals

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and paid holidays
Paid parental and family leave
Family building benefits
Childcare subsidy
Tuition assistance and college coaching
Short- and long-term disability
Voluntary life insurance
Voluntary accident and long-term care insurance
Mobile service and home internet discounts
Pet insurance
Commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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