Mobile Associate - Retail Sales, T-Mobile

Mobile Associate - Retail Sales

T-Mobile

Location:

United States, Sherwood

Category:

Sales

Contract Type:

Employment contract

Salary:

19.00 - 20.00 USD / Hour

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Job Description:

Mobile Associates work as members of a Retail Team to bring the T-Mobile brand to life by serving and selling to customers, building expertise in connected technology, and preparing for advancement to the Mobile Expert role.

Job Responsibility:

Helping customers pick up where they left off in their shopping journey
exploring individual needs and providing hands-on demonstrations of technology in-store
side-by-side selling to find personalized solutions
approaching service and sales needs with composure, integrity, and compassion
completing training on T-Mobile in-store experience, skills, processes, systems, and reference resources
establishing relationships and partnering with T-Mobile employees across channels to collectively own the customer experience and resolve issues

Requirements:

High School Diploma/GED
at least 6 months of customer service and/or sales experience in a retail environment
passionate customer advocate with the desire to be yourself when connecting and having fun doing it
competitive drive and proven ability to succeed in a fast-paced sales environment
willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
effective at balancing customer needs and performance goals
at least 18 years of age
legally authorized to work in the United States

What we offer:

Medical, dental, and vision insurance
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
childcare subsidy
tuition assistance
short- and long-term disability
voluntary life and accident insurance
mobile service and home internet discounts
pet insurance
commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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