Mobile Associate - Retail Sales, T-Mobile

Mobile Associate - Retail Sales

T-Mobile

Location:

United States, Shreveport

Category:

Customer Service

Contract Type:

Employment contract

Salary:

20.00 USD / Hour

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Job Description:

Mobile Associates work in a fast-paced retail environment to bring the T-Mobile brand to life through exceptional customer service, selling, and demonstrating technology solutions. The role includes training, building expertise in customer needs, and preparing for the next career level as Mobile Expert.

Job Responsibility:

Helping customers pick up right where they left off in their shopping journey
exploring individual needs and providing hands-on demonstrations of technology in-store
side-by-side selling to find personalized solutions
approaching service and sales needs with composure, integrity and compassion
demonstrating coverage and network capabilities
completing training and learning about innovations in wireless and technology
establishing relationships and partnering with T-Mobile employees to resolve customer issues
identifying and handing off small business leads
supporting team initiatives and creating an inclusive environment

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
passionate customer advocate with the desire to be yourself when connecting and having fun doing it
competitive drive and proven ability to succeed in a fast-paced sales environment
willingness to work alongside peers and store leaders
effective at balancing customer needs and performance goals
at least 18 years of age
legally authorized to work in the United States

What we offer:

Medical, dental, and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service discounts
home internet discounts
pet insurance
commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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