Mobile Associate - Retail Sales, T-Mobile

Mobile Associate - Retail Sales

T-Mobile

Location:

United States, Magnolia

Category:

Sales

Contract Type:

Not provided

Salary:

17.50 USD / Hour

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Job Description:

Mobile Associates work as members of a Retail Team of Experts to bring the T-Mobile brand to life by serving, selling, and building relationships with customers. Responsibilities include exploring customer needs, demonstrating technology, using digital tools, completing training, and establishing partnerships across channels to create an excellent customer experience.

Job Responsibility:

Build proficiency related to serving and selling to customers while providing a world-class customer experience
Explore individual needs and provide hands-on demonstrations of technology
Side-by-side selling to find personalized solutions
Approach service and sales needs with composure, integrity, and compassion
Use digital tools during interactions and onboarding
Complete training on T-Mobile in-store experience, systems, and resources
Establish relationships with T-Mobile employees across channels for collective customer experience ownership
Identify and handoff small business leads
Support team initiatives and create an inclusive environment

Requirements:

High School Diploma/GED
At least 18 years of age
Legally authorized to work in the United States
6 months of customer service and/or sales experience, retail environment preferred
Passionate customer advocate with the desire to connect and have fun
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders
Effective at balancing customer needs and performance goals

What we offer:

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service discounts
Home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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