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Mobile Associate, Store-In-Store

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Bismarck

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

19.00 USD / Hour

Job Description:

Mobile Associates, Store-in-Store are ambassadors who create energy and excitement around T-Mobile products and services. They thrive in high-traffic environments and excel at building customer relationships through meaningful interactions while using sales techniques and digital tools to educate customers and recommend solutions.

Job Responsibility:

  • Proactively engages with a broad range of customers in a highly-traffic retail environment
  • Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
  • Consistently leverage digital self-serve tools during customer interactions and the onboarding process
  • Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
  • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
  • Continuously learn and improve your skills to provide the best possible experience for customers
  • Partner with nearby store locations to properly/fully on-board customers
  • Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
  • Build rapport, trust, and loyalty with every interaction
  • Proactively reach out to potential customers to further drive sales activity in your location.

Requirements:

  • High School Diploma/GED
  • At least 18 years of age
  • Legally authorized to work in the United States
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • Passionate customer advocate with the desire to be yourself when connecting and having fun with customers
  • Effective at balancing customer experience and performance goals
  • Willingness to work alongside peers and store leaders, learning and sharing best practices
  • Competitive drive and confidence to succeed in a fast-paced sales environment.
What we offer:
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs.

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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