Mobile Associate, Store In Store, T-Mobile

Mobile Associate, Store In Store

T-Mobile

Location:

United States, Madison Heights

Category:

-

Contract Type:

Employment contract

Salary:

19.00 USD / Hour

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Job Description:

This role involves engaging customers in a retail environment to promote T-Mobile products and services, providing exceptional customer service, achieving sales targets, assisting with account setup, and ensuring customer satisfaction through meaningful interactions.

Job Responsibility:

Proactively engage with customers in a high-traffic retail environment
Use digital tools, communicate effectively and educate customers
Demonstrate and recommend T-Mobile products and services
Complete training on products, processes, and reference resources
Support customers with account setup and device services
Perform store operations and opening/closing procedures
Build rapport, loyalty, and follow-up with customers
Collaborate with nearby store locations and leadership

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience
Passionate customer advocate
Effective at balancing customer experience and performance goals
Desire to be part of a game-changing team
Willingness to work alongside peers and leaders
Competitive drive and confidence to succeed in a fast-paced environment
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Medical, dental, and vision insurance
Flexible spending account
401(k)
Employee stock grants
Paid time off
Up to 12 paid holidays annually
Paid parental and family leave
Family building benefits
Back-up care
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability insurance
Voluntary accident coverage
Mobile service and internet discounts
Pet insurance
Commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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