Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Madison Heights

Category:

Sales

Contract Type:

Employment contract

Salary:

19.00 USD / Hour

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Job Description:

Mobile Associate, Store-in-Store are an integral part of the retail team, responsible for bringing the T-Mobile brand to life within National Sales partner locations. They are committed to delivering exceptional service, educating customers, and achieving sales targets. The role involves actively engaging with customers, leveraging digital tools, and showcasing the value of T-Mobile solutions to deepen relationships and exceed customer expectations.

Job Responsibility:

Proactively engages with customers in a highly-traffic retail environment
uses solution-based selling techniques to demonstrate the value of T-Mobile products and services
completes training on the T-Mobile in-store experience
reviews personal results to be customer ready
builds relationships with nearby leadership and teams
performs store operations, opening and closing procedures
connects on a personal level with customers to build rapport, trust, and loyalty

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
at least 18 years of age
legally authorized to work in the United States
passionate customer advocate
effective at balancing customer experience and performance goals
willingness to work alongside peers and store leaders
competitive drive and confidence to succeed in a fast-paced sales environment

What we offer:

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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