Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Wyoming

Category:

-

Contract Type:

Employment contract

Salary:

20000.00 USD / Year ▼

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Job Description:

Mobile Associates are responsible for engaging customers, demonstrating product value, recommending solutions, and creating exceptional experiences. The role requires proactive communication, team building, and continuous learning in a fast-paced retail environment.

Job Responsibility:

Proactively engages with customers in a highly-traffic retail environment
Leverages digital self-serve tools during customer interactions and onboarding
Recommends wireless solutions
Completes training on T-Mobile in-store experience
Reviews personal results, promotions, and updates
Performs opening and closing procedures
Builds rapport and loyalty with every interaction
Follows up with customers and captures referrals
Builds relationships with nearby teams to support customer experience

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
At least 18 years of age
Legally authorized to work in the United States
Passionate customer advocate
Effective at balancing customer experience and performance goals
Willingness to work alongside peers and store leaders
Competitive drive and confidence to succeed in a fast-paced sales environment

Nice to have:

Friendly
Ability to connect on a personal level
Passionate about education
Committed to exceptional service

What we offer:

Medical insurance
Dental insurance
Vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Paid parental and family leave
Tuition assistance
College coaching
Disability insurance
Accident insurance
Life insurance
Childcare subsidy
Mobile service & home internet discounts
Pet insurance
Commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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