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Mobile Associate

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Marshalltown

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Category:
-

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Contract Type:
Employment contract

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Salary:

18000.00 USD / Year

Job Description:

Mobile Associates work as members of a Retail Team of Experts and are responsible for connecting with customers, selling products and services, and building expertise. This is a learning role to prepare associates for advancement to Mobile Expert roles.

Job Responsibility:

  • Helping customers pick up right where they left off in their shopping journey
  • exploring individual needs and providing hands-on demonstrations of technology
  • side-by-side selling to find personalized solutions
  • approaching service and sales needs with composure, integrity and compassion
  • using digital tools in interactions
  • demonstrating T-Mobile's coverage and plans
  • completing training on T-Mobile in-store experience and systems
  • learning innovations in wireless and technology
  • establishing relationships and partnering with T-Mobile employees
  • identifying and handing off small business leads
  • supporting team initiatives and creating an inclusive environment

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • passionate customer advocate with the desire to be yourself
  • competitive drive and proven ability to succeed in a fast-paced sales environment
  • willingness to work alongside peers and store leaders
  • effective at balancing customer needs and performance goals
  • at least 18 years of age
  • legally authorized to work in the United States

Nice to have:

Bilingual Spanish

What we offer:
  • Medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary insurance options
  • mobile service and home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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