Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Maple Shade

Category:

Sales

Contract Type:

Employment contract

Salary:

19.00 USD / Hour

Save Job

Apply Position

Job Description:

As a Mobile Associate at T-Mobile, you’ll be a brand ambassador working with a team to provide excellent customer experiences while developing your skills to grow into the next level as a Mobile Expert. This role involves building energy and excitement around T-Mobile products, providing personalized solutions, and immersing yourself in customer needs, all while learning in a fast-paced retail environment.

Job Responsibility:

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to cutting-edge IoT devices
Approaching service and sales needs with composure, integrity, and compassion
Demonstrating T-Mobile’s ever-expanding coverage, fast LTE network, and relevant plans and services
Completing training and staying informed about innovations in wireless and technology
Establishing relationships and collaborating with T-Mobile employees across channels to collectively own the customer experience and resolve issues
Successfully identifying and handing off small business leads
Supporting team initiatives and fostering an inclusive environment

Requirements:

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
Effective at balancing customer needs and performance goals
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service and home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.